SHİPPİNG AND RETURNS
Shipping Policy
ARTICLE 1- SELLER
Title: Abdulhamit Reyhani Hereinafter, it will be the SELLER.
Address: Ataşehir My Office: Barbaros Mah. Lale St. My Office Business Center No: 2/13 Ataşehir/Istanbul
Email: saysaraswati.store@gmail.com
ARTICLE 2- SUBJECT
The subject of this contract is the Law No. 4077 on the Protection of Consumers and the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the CONSUMER has ordered electronically from the "www.saraswati.com" website belonging to the SELLER. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation.
ARTICLE 3- THE PRODUCT SUBJECT TO THE AGREEMENT
Type and type, Quantity, Brand/Model, Color, Sales Price of the Products are as stated on the website.
ARTICLE 4- GENERAL PROVISIONS
4.1- The CONSUMER declares on the SELLER website that he/she has read and learned the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product/s that are the subject of the contract and gives the necessary confirmation in electronic environment.
4.2- The material product subject to the contract is delivered to the CONSUMER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the CONSUMER's residence for each product, provided that it does not exceed the legal 30-day period.
4.3- The virtual/software product subject to the contract can be used electronically for each product under the subscription opened on the SELLER's website on behalf of the CONSUMER, provided that it does not exceed the legal 30-day period, or it is delivered as usable via the link specified in the CONSUMER's registered e-mail address. Physical shipping is not available for this product type.
4.4- The SELLER is responsible for the delivery of the virtual/software product subject to the contract in accordance with the qualifications specified in the order, with the user manual/s, if any.
4.5- The signed copy of this contract has been delivered to the SELLER for the delivery of the product subject to the contract, or the CONSUMER's approval by the CONSUMER electronically through the SELLER website or electronically based on the confirmation e-mail sent to the CONSUMER's registered e-mail address and the cost of the CONSUMER It must be paid in the preferred method of payment. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the CONSUMER after the delivery of the product by unauthorized persons, not due to the fault of the CONSUMER, provided that the CONSUMER has delivered the product to the SELLER. It is obligatory to return the product to the SELLER within 3 days. If the product is virtual/software, the SELLER has the right to immediately cancel the activation of the license key. In this case, the transportation costs for material products belong to the CONSUMER.
4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions that prevent transportation for material products, interruption of transportation, it is obliged to notify the CONSUMER. In this case, the CONSUMER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the CONSUMER cancels the order, the amount paid is paid to him in cash and in full within 15 days.
4.8- Persons under the age of 18 cannot shop from the SELLER.
4.9- The SELLER is not responsible for price errors caused by typesetting and system errors.
4.10- The SELLER has the right to change and cancel the content, scope and features of all products sold on the website.
4.11- In case the order is fulfilled, the BUYER is deemed to have accepted all the terms of this contract.
Return and Exchange Policy
The values of products such as gold and silver sold on our site are determined in international markets. In accordance with Article 15/(1)a of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for these products. Therefore, no refunds are made.